Without exception, CEO’s say that they have certain core beliefs and values to which they are loyal.
• Loyal to a fault?
• Uncompromisingly loyal?
• Loyal –with exceptions
• Loyal to values and people- or only values
• What is the message when loyalty is compromised?
• Are employees loyal to a company or a person?
• Commitment and loyalty – are they the same?
Lot’s of questions – questions which have been pondered for generations: Answers which evolve and change over time.
What follows is an all too common workplace situation.
Duane is a vital employee. He is the hands on engineer, maintenance guy par excellence. A designer of machinery, he has invented equipment which has made the firm a leader. Brilliant at troubleshooting, he is on call 24/7. Duane’s performance ratings over the past 20 have been superior.
Without Duane, the firm’s production lines could literally shut down. A catastrophic event for management, employees, and customers.
The firm has made a concerted effort to create a “let’s respect each other environment. In other words, sexual harassment is a big time no- no. Gone are calendars, double entendres at meetings, and raucous Company parties and picnics. Employees have been occasionally terminated for inappropriate behavior.
This is all part of the owner’s “ respect each other” value system.
In the last 6 months, two serious discussions have been held with Duane due to sexual harassment complaints from employees. Conscious of this employee’s past work record and his importance to the Company, he has been warned – but not placed on probation or threatened with termination.
Now there is a 3rd incident. This time Duane cornered a woman employee and prevented her from exiting her workspace. Grabbing her from behind, he propositioned her.. “ you’ll love it he said.
Inappropriate, yes: The 1st time – no: seen by other employees- yes. Was this an incident of “mutual consent”- no.
Intimidated, embarrassed, threatened, she went to the female vice president of human resources to file a complaint.
The conflict : the owner is hair chested about his loyalty of long term employees. A lot of water both at work and on a social level has flowed under the bridge in 20 years. The owner brags publicly about the safe work environment for women and minorities.
He is loyal to customers – on time delivery no matter what the circumstances.
Aside from the potential for legal action, what is the “loyalty” issue? Is the employer loyal to his espoused support of women and minorities in the workplace? Yes that is an important issue.
There is a broader issue. IS THE EMPLOYER LOYAL TO HIMSELF? If values are a guidelines of expediency- then he is transparently phony. Contradiction follows contradiction. Street wise employees
,customers, friends and lovers all know when they are being snookered . Deeper still, the employer knows when he is dishonest with himself. This carcinoma eats away at integrity, confidence, and eventually public persona.
Being loyal to one’s value system can be short term pain – with exponentially larger long term gain.